Privacy Policy

What personal information do we collect?

• Direct Interactions: You provide personal and business information when you fill out contact forms, engage in online chats, or sign service agreements. This may include your name, email address, phone number, business details, and financial information.
• Web Server Logs: When you sign into our client portal, we automatically collect certain information logged by our servers, which includes your IP address, the type of browser you use, and your activity on the portal.
• Cookies and Tracking Technologies: We use cookies to enhance your browsing experience by remembering your preferences and tracking your activities on our site. Cookies are small data files stored on your device that help us improve our services and provide a personalized experience.

How is the information used?

• Service Delivery: We use the information collected to provide, manage, and improve our services. This includes using your information to communicate with you about your account and to customize your experience.
• ‍Compliance and Optimization: Your information helps us comply with legal standards, such as KYC (Know Your Customer) and PIPEDA (Personal Information Protection and Electronic Documents Act), and assists in optimizing our service offerings.

How do we protect your information?

We employ various security measures including encryption, firewalls, and secure server facilities to protect your personal information from unauthorized access, alteration, or destruction. Our data management policies restrict access to personal information to only those employees and service providers who need it to perform their job functions, and they are obligated to uphold confidentiality.

Viverra blandit velit platea urna dictumst enim suspendisse. Scelerisque est cras urna maecenas. Risus pulvinar arcu ut at senectus. Sem porta velit turpis pulvinar felis donec pulvinar. Lectus at euismod congue aliquet.

Who has access to your information, and do we share it?

Access to personal information within MOSAN is restricted to staff and necessary service providers who are bound by confidentiality agreements. We do not sell, rent, or lease user data. We may share information with partners and third parties as necessary to provide our services under strict data protection terms. Information may also be disclosed if legally required or to protect our rights or the safety of others.

Your rights and choices regarding your information

You have the right to access, correct, or delete your personal information managed by MOSAN. Furthermore, you can opt out of receiving marketing communications from us by utilizing the unsubscribe options provided in those messages. You can exercise your rights by contacting us through the provided methods, and we will address your requests within three (3) business days.

How to contact us about your privacy concerns?

If you have any questions or concerns about our Privacy Policy or our data practices, you can contact us using the options below.

Phone at +1(613)-981-4216
‍
Email at contact@mosan.ca
‍
‍Mail, by using the following address:
MOSAN Canada
396 Cooper Street, 4th Floor
Ottawa, ON K2P 0G8

Changes to our Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Changes will be posted on our website and, for significant modifications, we will provide a more prominent notice.