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Better systems for logistics and transportation companies.
MOSAN builds and manages the technology behind growing trucking, freight, logistics and transportation businesses — from CRM and lead handling to automation, customer portals, payments, reporting and custom software.
We work around the systems you already use and improve the gaps between sales, customer service and operations.
We work around the systems you already use and improve the gaps between sales, customer service and operations.
Your operation moves fast. Your systems should too.
Logistics businesses deal with a lot of moving parts.
New quote requests need to be answered. Customer information needs to reach the right team. Documents need to be collected. Jobs need to be tracked. Customers want updates. Payments need to be followed up on. Management needs accurate information.
When those steps are spread across inboxes, spreadsheets and disconnected software, your team ends up doing more manual work than it should.
Mosan helps connect the systems behind the operation.
New quote requests need to be answered. Customer information needs to reach the right team. Documents need to be collected. Jobs need to be tracked. Customers want updates. Payments need to be followed up on. Management needs accurate information.
When those steps are spread across inboxes, spreadsheets and disconnected software, your team ends up doing more manual work than it should.
Mosan helps connect the systems behind the operation.
Technology and automation for logistics companies.
From trucking CRM and freight lead management to customer portals, workflow automation and custom logistics software, we build around the way your business actually operates.
CRM for trucking and logistics companies
Organize commercial accounts, contacts, quote requests, sales opportunities and follow-ups in a CRM built around your actual sales process.
Freight and transportation lead management
Capture enquiries from your website, email and other sources, collect the right information and route each opportunity to the appropriate person.
Quote request automation
Turn incoming transportation requests into structured opportunities instead of manually copying information out of emails and forms.
TMS and dispatch integrations
Connect compatible transportation management systems, dispatch software and other operational tools with CRM, customer communication, payments and reporting.
Customer portals
Give commercial customers a secure place to access invoices, documents, service information, messages, payments and other account details.
Logistics workflow automation
Automate repetitive tasks such as customer intake, CRM updates, document requests, notifications, payment confirmations and internal assignments.
Logistics dashboards and reporting
Bring important customer, sales, payment and operational information into dashboards designed around what management actually needs to see.
Custom logistics software
When existing software doesn't fit the workflow, MOSAN can build custom portals, dashboards, internal tools and business applications around your requirements.
You may not need another logistics platform.
You may just need the systems you already have to work together better.
Mosan isn't trying to replace every piece of software inside your transportation business. We look at where information gets stuck, where employees repeat work, where customers experience friction and where management lacks visibility. Then we determine whether the right answer is to configure, connect, automate or build.
Mosan isn't trying to replace every piece of software inside your transportation business. We look at where information gets stuck, where employees repeat work, where customers experience friction and where management lacks visibility. Then we determine whether the right answer is to configure, connect, automate or build.
Common logistics workflows we improve.
Quote requests
A customer requests transportation services.
Instead of the details sitting in an inbox:
Request received → information organized → opportunity created → correct salesperson assigned → customer confirmed → follow-up scheduled
Your team gets a prepared opportunity instead of another message to manually process.
Instead of the details sitting in an inbox:
Request received → information organized → opportunity created → correct salesperson assigned → customer confirmed → follow-up scheduled
Your team gets a prepared opportunity instead of another message to manually process.
Commercial customer onboarding
New accounts often require more than a name and email.
Mosan can build structured onboarding around:
Company information · Contacts · Billing details · Service requirements · Locations · Documents · Payment terms · Internal approvals
The information enters the business properly from the start.
Mosan can build structured onboarding around:
Company information · Contacts · Billing details · Service requirements · Locations · Documents · Payment terms · Internal approvals
The information enters the business properly from the start.
Customer updates and communication
Customers shouldn't need to call every time they need basic information.
Mosan can connect customer communication with your systems so appropriate updates, confirmations, document requests and notifications happen more consistently.
For businesses with larger commercial accounts, we can also build customer portals that provide more direct access to account information.
Mosan can connect customer communication with your systems so appropriate updates, confirmations, document requests and notifications happen more consistently.
For businesses with larger commercial accounts, we can also build customer portals that provide more direct access to account information.
Billing and payment workflows
Connect invoices and payment activity to the customer and the rest of the workflow.
For example:
Invoice paid
→ Account updated
→ Receipt sent
→ Finance notified
→ Outstanding balance updated
→ CRM reflects payment
→ Reporting updates
Less manual checking. Fewer disconnected records.
For example:
Invoice paid
→ Account updated
→ Receipt sent
→ Finance notified
→ Outstanding balance updated
→ CRM reflects payment
→ Reporting updates
Less manual checking. Fewer disconnected records.
Frequently Asked Quesstions
Have questions?
Quick answers to help you get the most out of our platform.
What technology does a logistics company need?
It depends on the operation. Many logistics companies use specialized transportation or dispatch software alongside CRM, accounting, customer communication, payment and reporting systems. MOSAN helps connect and improve the systems around your specific workflow.
Can you build custom logistics software?
Yes. MOSAN can build custom dashboards, portals, reporting systems, internal tools and workflow applications when existing software doesn't adequately fit the business.
Do you work with trucking and freight companies?
Yes. Our systems can be adapted for trucking companies, freight businesses, freight brokerages, courier and delivery companies, warehousing and 3PL providers, moving companies and other transportation businesses.