Hospitality
Helping service-based businesses modernize operations, elevate guest experience, and grow sustainably.
Landscape
In Canada’s competitive hospitality market, success depends on more than great service. Today’s customers expect speed, personalization, and seamless experiences—whether they’re booking a table, checking in for a tee time, or paying for a haircut.
Vision
At MOSAN, we believe that hospitality businesses should focus on experience, not administration. We help service-based operators replace the guesswork and paperwork with smart systems that improve visibility, reduce delays, and give teams the tools to serve better, faster, and with confidence.
What Becomes Possible
- Easier booking and faster check-in experiences for customers
- Fewer no-shows and lost bookings with automated reminders and confirmations
- Real-time visibility into sales, staffing, and service feedback
- Faster decision-making for owners and GMs through integrated data dashboards
- Stronger security and compliance around payments, customer data, and staff scheduling
Strategic Statistic
63%
of hospitality businesses in Canada say that technology has become essential for post-pandemic recovery and long-term competitiveness. — Restaurants Canada & Deloitte, 2023
Operators choose MOSAN because we work in the real world of hospitality—where time is short, margins are tight, and customers don't wait. We bring order to the chaos by helping business owners unify their tools, automate what can be automated, and gain insight without the tech headaches.
Common Challenges:
- Bookings, POS, and staff schedules all live in separate systems
- Staff are overwhelmed with repetitive tasks like confirmations or rebookings
- Owners lack visibility into daily performance without logging into multiple platforms
- Missed service issues or customer feedback hurt repeat business
- Payment and employee data is often stored without proper security safeguards
What We Deliver:
- Smart Booking & Check-In Tools: Automate confirmations, waitlist notifications, and digital check-ins so your team can focus on service, not scheduling.
- System Integration Without the Headaches: Connect your POS, reservations, payroll, and online ordering platforms—so inventory, labor, and financials are always aligned.
- Performance Dashboards for Owners & GMs: View daily sales, customer trends, and staff performance at a glance—on desktop or mobile.
- Reputation & Guest Feedback Intelligence: Aggregate reviews, flag negative sentiment, and monitor satisfaction in real-time to protect and improve your brand.
- Data Security You Can Trust: Protect guest and employee data with encrypted storage, secure payments, and staff permissions—built to meet Canadian SMB compliance.
/ Get Started
Ready to Streamline Sales for Your Industry?
We’ve helped teams in tech, finance, healthcare, and more modernize their sales process with Flowis. Let’s talk about how we can do the same for you.
/ Solutions Lead
Emma Reed
+1 (800) 123-4567
emmareed@flowis.com