Project Law

Confidentiality Statement: All performance data and company details have been anonymized to protect the confidentiality of our client. This case study is shared for illustrative purposes only.

Industry
Legal Services
Location
Greater Toronto Area

Introduction

A leading real estate law firm based in Toronto, specializing in residential and commercial property transactions, was facing operational inefficiencies, document security challenges, and difficulties in managing client communications. As the firm expanded its practice, managing a large volume of legal documentation and maintaining secure client interactions became increasingly complex. In Q2 of 2024, the firm partnered with MOSAN to leverage digital infrastructure and cybersecurity solutions to enhance operational efficiency and improve client services.

Challenge

Before collaborating with MOSAN, the real estate law firm faced several critical challenges:

  • Insecure and inefficient client communication: Clients needed a secure, efficient way to share sensitive property documents with the firm, reducing the risk of errors and data leaks.
  • Lack of a unified platform for transaction tracking: The firm had no centralized system to efficiently track and manage multiple ongoing real estate cases, leading to disorganized workflows.
  • Manual document management and insecure storage: Property transaction records and legal documents were stored manually, leading to delays in retrieval and increasing the risk of data breaches.

Solution

Before collaborating with MOSAN, the real estate law firm faced several critical challenges:

  • Insecure and inefficient client communication: Clients needed a secure, efficient way to share sensitive property documents with the firm, reducing the risk of errors and data leaks.
  • Lack of a unified platform for transaction tracking: The firm had no centralized system to efficiently track and manage multiple ongoing real estate cases, leading to disorganized workflows.
  • Manual document management and insecure storage: Property transaction records and legal documents were stored manually, leading to delays in retrieval and increasing the risk of data breaches.

Measurable Results

Automation and Data Management
30%
reduction in document retrieval time: an automating document indexing and storage improved document retrieval efficiency, freeing up staff to focus on higher-value tasks.
SaaS and Data Products
25%
increase in transaction processing speed: a centralized transaction management platform streamlined task delegation and tracking, allowing the firm to close transactions faster.
Automation and Data Management
730
increase in annual case capacity: enhanced case processing efficiency through workflow optimization and technology integration enabled the firm to accommodate increased client demand
Cybersecurity
0
data breaches or security incidents: cybersecurity measures and proactive monitoring ensured the complete protection of client data, strengthening client trust in the firm.

Future

Building on these successes, MOSAN is working with the law firm to further enhance the client portal by integrating AI-based document analysis to streamline legal reviews. Additionally, the firm is exploring predictive analytics for real estate market trends to offer strategic insights to clients. MOSAN’s cybersecurity team will continue collaborating with our partners to ensure the firm remains ahead of emerging threats and maintains compliance with evolving regulations.

MOSAN’s partnership with the Toronto-based real estate law firm successfully transformed their operations, enhanced document security, and elevated client services. With a secure digital infrastructure in place and proactive cybersecurity measures, the firm is well-positioned to continue growing its practice and providing superior legal services in the competitive real estate industry.

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